Cancellation and Refund Policy


Individual retreat center guests may cancel up to 72 hours prior to check in.

For Groups, a 90 Day cancellation notice is required.

No refunds will be honored for cancellations from individual guests within 72 hours of check in. Likewise, no refunds will be honored from Group reservations within a 90 day timeframe for arrival and check in. Those individuals or groups that fail to show will be charged the full market rate for these accommodations with no possibility for refund. We reserve the right to charge your credit card for the full market rate for the accommodations booked if you fail to arrive on the designated day of arrival.

Cancellations may be made via telephone at (828) 419-9200 or via the retreat center website. To cancel via the website, click on the Reservation page then click on 'Cancel'.